Actually I think it is one of the newest versions. It was actually e-mailed to me by tech support. If I do an auto-scan, it should go all the way up to the QAm channels correct?
That is showing channel 19 because that just so happened to be when I took the screen-shot. I let auto-scan go complete on both cable and cable (HRC) mode.
I am glad to hear feedback from people who are actually having success with Comcast.
Here is an excerpt of the e-mail from tech support:
We’re currently analyzing the Comcast stream to figure out why this problem is happening. At this point there is no really solution to getting Comcast digital QAm channels. We have an updated channel manager. Try loading this version of the software.
Download/extract the latest cd from this link http://hauppauge.lightpath.net/software/install_cd/cd_4.2.zip
1. run hcwclear, check the 5th option (search all…)
a. click ok
b. click yes and wait for the black window to disappear, after its gone reboot your computer.
2. Upon rebooting the found new hardware wizard will come up, cancel it.
3. Locate/run the file called hcwdriverinstall from your download
4. After its done if it asks you to reboot go ahead.(if you are using media center then you can proceed with going to set up the tuner from here)
5. If you want/need to install wintv locate the PVR folder in the download and run the file called hcw_chandb.exe and proceed through the install
6. Locate the folder called SMD and run the file called hcwsmd07 and proceed through that install.
7. Finally run wintv6.exe from the Wintv2K folder to install the app and try your wintv again.
You should be able to scan under QAM HRC in the suite manager. Under the scan section highlight Clear QAM source and scan under both cable and cable HRC modes.