Frequently Asked Questions:

WARNING! nVidia add macrovision protection start with 41.09 drv and up
you should be ok GF4 but older GF2 and GF3 that have S-Video/Composite
output you may run in to problem with it if has card as BT868 or CX25870
TV encoder which do not support Macrovision and there one other problem
the Xcard and VIP port don't display any video with drv higher then 40.72.
So you get no Video try going back to older 40.72.

Q: I can't get the HVR 1600 to see any QAM channel
A: There min thing that can could this
1: Clear QAM is only supported on WinTV HVR-1600 with the product codes
74021 and 74041 (found on the tuner label).
2: Your local cable operator may not be broadcasts any open channels.
3: Poor incoming cable signel

Q: I'm get BSOD (BAD_POOL_HEADER) error message or
"Could not load DLL library. C:\WINDOWS\system32\hcwpnp32.dll
The specified module could not be found."
A: Must common problem with this error has to do you have Zone Alarm so
if you have it install then you need complete uninstall Zone Alarm.
It wouldn't hurt try to uninstall the A/V software to see if helps.

Q: I see white dotted line on top side of the captured video.
A: It's probably left over closed caption data sometime there on the rigth
side of the video depend on the broadcast channel you are viewing.
Since the entire video frame is captured, you see it on the computer,
however on output, this region lies in the overscan area, and it's not
visible on normal TVs. Some projectors, however, don't overscan so it may
be visible.

Q: My HVR 1600/1800 come with white header (10pin OEM or 13pin Retail)
what is that for? and how make use of it.
A: It a A/V header was designed to support an A/V panel for the front or rear
of a PC chassis which hauppauge plan to release later this year as an add/on
device.
You can buy PCI Slot A/V bracket from the Hauppauge or PC Alchemy Web store
Being some user have MiniATX case this may not be option for you due lack of
5 1/4 bay so hauppauge sent me the info on the pin out so you may build your
own custom A/V panel from gound up.
The onboard header supports audio and video inputs, which can be used as
auxiliary A/V sources. In the standard configuration, this header is a
10-pin, though the connector will also support an optional 13-pin
configuration which adds Infra-red remote control support in positions J9-11
through J9-13. Sources for a mating connector include the JST model 10NR-E series or the JST model XHP-10. J9 - 2.5mm locking header J9 - 10 Audio shield J9 - 9 Line In 2 Right J9 - 8 Line In 2 Left J9 - 7 Audio Shield J9 - 6 Composite 2 J9 - 5 Composite 2 shield J9 - 4 Chroma 2 J9 - 3 Chroma 2 shield J9 - 2 Luma 2 shield J9 - 1 Luma 2

Q: My HVR didn't come with Composite to S-Video adapter so I like to make my
own high end cable.
A: Here how


Q: How can I save my TV, Radio channel list so I may do a clean install?.
A: You need export the registry Note 2K/XP user: Change the save type to
"Win9x/NT4 Registration Files {REGEDIT4}" that way you can use it usder
Win9x OS as well
TV channel: HKEY_LOCAL_MACHINE\SOFTWARE\Hauppauge\channels
Radio channel: HKEY_LOCAL_MACHINE\SOFTWARE\Hauppauge\Radio
Or go Amontillado web site under Tips & Tricks and get the batch file.
WinTV 6 you need make copy hcwChanDB_5.mdb from ?:\Program Files\WinTV\ in to some other folder

Q: I'am having trouble getting my gaming console box to work rigth with this
card the video & audio lag or it not working at all with
Hauppauge WinTV HVR?.
A: Console Box are not good thing to use with HVR unless you want just
record some clips in that case you need have it hook to a reg TV set that
way you can see the video and audio in realtime wail the HVR record your
playing.
You you need one the fellow thing below
1: Composite video and audio distribution amplifer (3) RCA Audio/Video
cable.
2: Video RF modulator and (1) 2way splitter (3) coax cable.
Please note not all gaming console output the rigth video field so it my not
work so if I was you I test the composite video first before buy anything.

Q: I have no picture or screen freeze or 5min freeze after install on my
HVR but I can record and I do have a video come it.
A: There min thing that can cuase this problem.
1: You are using Default Monitor change it to Plug & Play or Set up with
rigth monitor profiles.
2: You own WinDVD it can cuase problem the best thing is to uninstall it
and use a different Soft DVD Player like PowerDVD or some other player.
Update: Try new install laterst MPEG decoder besure the old one where
uninstall first before install new decoder from Add/Remove Programs look for
"InterVideo SDK filter or HWC Codec Pack".
3: Do you have Nimo Codec pack if so uninstall it and re-install the
hauppauge software mpeg decoder driver.

Q: I'am having trouble getting 3rdParty applications to work with Hauppauge
WinTV HVR?.
A: Most 3rdParty applications need YUV video format the WinTV HVR only output
MPEG2 in RealTime so applications like Dscaler, PowerVCR WinDVR, VirtualDub,
etc will not work with this card, Only first WinTV-PVR model 880 can output
YUV video format becuase it has BT878A on board as well Vision Tech Kfir1
MPEG2 encode chip the new WinTV HVR dosen't need a BT878A video decode.

Q: Why dosen't the WinTV Scheduler start My recording under Win2000/XP.
A: Downdown the latest Ver of Scheduler or try one of 3rdparty Scheduler.
A few thing you can check on.
1: Are you logged in with administrator rigth with automatic login?.
Tweak UI for Win9x/2000
Tweak UI for WinXP Home or Pro
2: Is the MS Task Scheduler service is running. 3: Virus program? Me like AVG Anti-Virus or AntiVir PE Classic best of all there free.

Q: I have a delay between the video and sound why?.
A: You must have the audio hook to the WinTV HVR becuase HVR record
about 2sec of video&audio in to the memory buff before pass it along.

Hauppauge WinTV HVR Frequently Asked Questions Page,